Guidance and advice

T4_T13_content -advice

Fraudsters may try to take advantage of the widespread anxiety caused by the recent coronavirus outbreak to target pension savers with scams – please be extra vigilant!

For information on what warning signs to look out for, how to protect your pension, what to consider if you are a member of Defined Contribution Section, and much more, click here.

There’s a lot to think about when it comes to your pension, but don’t worry, there are plenty of organisations which can help guide you towards the retirement you want and explain your options for your preserved IWDC pension.

If you’re confused about any pensions, tax, or National Insurance issues, you can search the government’s website for clear, jargon-free explanations.  

  • Learn about tax allowances, codes and refunds
  • Find out how you’ll be taxed on your pension
  • Read about the State Pension
  • Check how National Insurance contributions affect your State Pension

Money and Pensions Service

Set up by government, the Money and Pensions Service (MAPS) launched in April 2019, bringing the Money Advice Service, Pensions Wise and The Pensions Advisory Service together ​into one organisation.
  • Get access to the information you need to make informed financial decisions
You can visit the consumer websites below for more guidance on specific pensions matters.

01159 659570

Money Advice Service

This free and impartial advice service was set up by government and works with other organisations to help you manage your money.  

  • Learn about retirement income choices
  • Find tips on budgeting and planning for retirement
  • Discover more about the importance of retirement savings
  • Get more information on the State Pension and other benefits

Tel: 0800 138 7777 (web chat available)


Pension Wise

If you’re aged 50 or over, you can get free guidance about the different options available to you when you come to use your preserved IWDC pension pot at retirement. 

  • Get advice face-to-face or over the phone
  • Talk about your options and the next steps
  • Discover how to avoid scams
  • Learn about taxes and fees

Tel: 0800 138 3944


The Pensions Advisory Service

You can get free, impartial guidance on a wide range of pensions-related topics (both workplace and personal pensions) from this non-profit-making organisation.  

  • Find out about early, flexible and ill-health retirement
  • Discover how your pension is affected by death, divorce, child birth, bankruptcy or relocation
  • Check how to make a complaint
  • Learn about changes in pensions

Tel: 0300 123 1047 (web chat available)

You can find Independent Financial Advisers (IFAs) in your local area who will help you understand your pension, the options available to you, and how to manage your finances. 

  • Find IFAs registered with the Financial Conduct Authority
  • Get contact information for IFAs in your area
  • Arrange a free pension health check with a financial advisor
  • Seek answers to your questions in a live online Q&A (web chat available)



Watch and learn


Your 3 pension options in 3 minutes

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