News updates

Read the latest updates from the world of pensions and see how they affect you as a member of the Scheme.

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Read the latest news about the Scheme and your pension below.

You can also visit the blog for a deeper dive into a variety of pension topics. 

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Festive season Helpline opening hours

Dec 15, 2025
Our Helpline hours will change slightly over the festive period. Please keep this in mind if you plan to contact us.

 

Opening dates and times:

  • Wednesday, 24 December – 8am – 12 noon
  • Thursday, 25 December – closed
  • Friday, 26 December – closed
  • Monday, 29 December – 8:30am – 4:30pm
  • Tuesday, 30 December – 8:30am – 4:30pm
  • Wednesday, 31 December – 8:30am – 4:30pm
  • Thursday, 1 January - closed
  • Friday, 2 January – back open as normal 8am – 5pm

If you have questions about your pension during this time, you’ll find lots of useful information across this website and in your myRPS account, including:

If you need to speak to someone, our Helpline contact details are:

  • UK calls: 0800 012 1117
  • International calls: +44 1325 342 800 (charged at standard overseas rates)

We return to normal opening hours (8:00am – 5:00pm, Monday to Friday) from Friday, 2 January 2026.

Wishing you a wonderful festive season!

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