Getting my pension

Updating my details

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The pensions payroll is processed approximately two weeks before the payment date.

So if you change your bank or building society account, you must tell pensions administrator RPMI about your new account details at least two weeks before your pension is due.

If you can’t give two weeks' notice, it’s advisable to keep your old bank account open to avoid any delay in your pension reaching you.

You can update your details by completing a 'Change of bank account' form

Alternatively email csu@rpmi.co.uk or telephone 0800 2 343434 to tell the Scheme's administrator RPMI about changes to your account details. Please quote your Pension Reference Number.