Microsoft outage

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Microsoft outage

Nov 13, 2026

There is a global Microsoft issue impacting some services, including our emails. All of our other services are operating as normal.

Please be assured that any payments due are not affected.

It may take us longer than usual to reply to emails.

You may experience issues with email one-time passcode (OTP) authentication when logging into your myRPS account. SMS authentication is not impacted.

If you have an urgent question or issue, please log in to your myRPS account if you are able, or call us on 0800 012 1117.

We are experiencing a high volume of calls, so please bear with us.

Thanks for your patience.

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